Returns

 

You can return any item purchased on TRENCH LONDON within 28 days from the delivery date. Here's how:

  • For a return and refund head to our returns portal here
  • Enter your order number (eg. TR-UK1234) and shipping postal (zip) code or email address. 
  • Select which item(s) you are returning and why.

You MUST use the returns bag provided. Do not send the box back, please recycle or reuse this as you wish. Failure to comply will result in part of your refund being retained to cover the cost of return.

Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.

If your return does not meet the conditions listed, the package will be sent back to you and no refund will be issued.

For further information on the conditions for exercising your right to return, please see our terms and conditions